Facebook Customer Support Phone Number
Facebook Customer Support Phone Number
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook email address and password.
2. Review the options toolbar. This is at the top of the screen, straight beneath the search bar-- you'll have to drag your computer mouse arrow over each choice to view its subsections. Your choices consist of the following:
- Utilizing Facebook - This area of the Help Center covers fundamental Facebook performance, consisting of how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login and your profile settings.
- Personal privacy and Safety - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Policies and also Coverage - Covers fundamental reporting (misuse, spam, and so on) as well as managing a deceases individual's Facebook account and also reporting hacked or fake accounts.
- You could also take a look at the "Questions You May Have" and "Popular Topics" sections on this page, given that they cover usual concerns and grievances.
3. Select a pertinent area. As an example, if you're having a trouble with an impostor account, you would certainly choose the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Testimonial additional alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of actions that discuss ways to fix your situation.
- For example, Facebook advises handling an impostor account by going to the account's profile page, clicking ..., and clicking Report, after that complying with the on-screen instructions.
5. Utilize the search bar to expedite your procedure. To do this, simply click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also type in a few words associated with your issue. You ought to see a number of suggestions pop up in a drop-down menu listed below the search bar.
- For example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar right here only connect to Facebook's pre-written posts-- if you're searching for a solution to a specific issue not covered in the Help Center, skip ahead to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having problems with ads, your concerns are typically resolved in this area.
- To delve into marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't find your current issue listed anywhere in the Help Center, your best option is to seek it in the community forums right here.
- You'll see a search bar on top of this page-- you can search for subjects (e.g., impaired accounts) from here.
Technique 2: Submitting an Issue using the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the lower ideal side of the website beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions form. Right here, you'll should click the "Yes" or "No" checkbox for each of the adhering to inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin filling out the form once more.
6. Click Proceed. If you intend to alter the language of the following forms, you need to first click the "Select Language" bar in the top left corner of the display and then click your preferred language.
7. Complete the problem kind. This will certainly vary from one person to another based on one's individual information and also the nature of one's issue, yet be sure to be as thorough as feasible when submitting this kind. You need to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to arrive. Facebook operates on West Shore time, so expect your e-mail to show up as necessary within 3 to 5 service days.
Technique 3: Submitting an Allure for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently impaired), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is towards the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You could also utilize a phone number below.
4. Type in your full name. Make certain the name listed below directly matches the name on your account.
5. Click Choose Files. You'll additionally have to upload a picture of an ID-- be it a vehicle driver's certificate, a license, or a passport photo.
- If you do not have a picture of your ID offered, take one currently and send it to on your own using email so you can download it to your desktop.
6. Click on a file location. For instance, you may click Desktop below.
7. Click your ID picture. This will post it to the Facebook form.
8. Kind information into the "Additional Info" box. This is the area where you could validate the reactivation of your account. Consider consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for testimonial. Please keep in mind that you could not get a feedback for numerous days.
- If you do not obtain a response within a week, attempt resubmitting your type.
Technique 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" area in the top right edge of your display.
3. Type in your name, email address, or phone number. Make sure you can access whichever system you choose to opt for.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred tool of communication for a code. For instance, if you noted your phone number, you must get a message with a code.
- If you choose e-mail, inspect your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You could also choose to log out of your account on all tools if you believe your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile and also desktop computer alike).