Facebook Customer Support Team Phone Number
Facebook Customer Support Team Phone Number
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't currently logged into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook email address as well as password.
2. Testimonial the choices toolbar. This is at the top of the display, directly under the search bar-- you'll should drag your computer mouse cursor over each alternative to see its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook performance, including how-tos on friending, messaging, and account development.
- Managing Your Account - Covers products such as your login as well as your profile settings.
- Personal privacy as well as Security - Addresses account protection, unfriending people, and hacked/fake accounts.
- Plans and Coverage - Covers basic coverage (abuse, spam, and so on) along with managing a deceases person's Facebook account and reporting hacked or phony accounts.
- You can likewise check out the "Questions You May Have" and also "Popular Topics" areas on this page, since they cover common issues and also issues.
3. Select an appropriate section. For instance, if you're having an issue with an impostor account, you would certainly pick the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Review extra options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of steps that describe how to fix your scenario.
- For instance, Facebook suggests taking care of an impostor account by going to the account's profile page, clicking ..., as well as clicking Report, then following the on-screen directions.
5. Utilize the search bar to accelerate your procedure. To do this, merely click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and type in a couple of words connected to your complaint. You should see a number of suggestions turn up in a drop-down menu listed below the search bar.
- As an example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written articles-- if you're looking for a solution to a certain issue not covered in the Help Center, avoid in advance to the Area page.
6. Open Up the Ads Help Center page. If your company or page is having problems with ads, your concerns are normally addressed in this section.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can't find your existing trouble detailed anywhere in the Help Center, your best choice is to look for it in the community forums below.
- You'll see a search bar at the top of this page-- you could look up subjects (e.g., impaired accounts) from here.
Approach 2: Submitting an Issue via the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the reduced best side of the webpage alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill in the Credentials Questions form. Right here, you'll have to click the "Yes" or "No" checkbox for each of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin filling in the type again.
6. Click Proceed. If you wish to change the language of the list below forms, you need to initially click the "Select Language" bar in the leading left corner of the screen and then click your preferred language.
7. Fill out the problem type. This will certainly vary from person to person based on one's personal information as well as the nature of one's problem, yet be sure to be as detailed as possible when submitting this form. You need to consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to show up. Facebook operates on West Coastline time, so expect your email to arrive accordingly within 3 to 5 service days.
Approach 3: Submitting a Charm for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really presently disabled), you won't have the ability to submit an appeal.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could also utilize a phone number below.
4. Enter your full name. Ensure the name provided below straight matches the name on your account.
5. Click Choose Files. You'll also have to post a picture of an ID-- be it a chauffeur's permit, a permit, or a passport photo.
- If you don't have a photo of your ID offered, take one currently and also send it to on your own via email so you could download it to your desktop.
6. Click a file location. For instance, you might click Desktop right here.
7. Click your ID image. This will certainly publish it to the Facebook kind.
8. Kind information into the "Additional Info" box. This is the room where you can warrant the reactivation of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please keep in mind that you could not receive a response for several days.
- If you do not receive a reaction within a week, attempt resubmitting your kind.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" field in the top right edge of your display.
3. Enter your name, email address, or phone number. Make sure you could access whichever platform you prefer to select.
4. Hit Enter.
5. Click Continue.
6. Check your selected tool of interaction for a code. As an example, if you provided your telephone number, you ought to obtain a text with a code.
- If you pick e-mail, check your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You could also prefer to log out of your account on all gadgets if you assume your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset across all Facebook systems (e.g., mobile and desktop alike).