Facebook Contact Support
Facebook Contact Support
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center page. If you aren't already logged into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Evaluation the options toolbar. This goes to the top of the display, directly beneath the search bar-- you'll need to drag your mouse arrow over each choice to watch its subsections. Your choices include the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, including how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers products such as your login and also your profile setups.
- Personal privacy and also Security - Addresses account safety, unfriending individuals, and also hacked/fake accounts.
- Plans and also Reporting - Covers basic coverage (misuse, spam, and so on) in addition to handling a deceases person's Facebook account and reporting hacked or phony accounts.
- You could also look into the "Questions You May Have" and "Popular Topics" areas on this page, since they cover common concerns as well as grievances.
3. Select an appropriate area. For example, if you're having an issue with an impostor account, you would certainly choose the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Testimonial added options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly raise a series of actions that discuss ways to correct your circumstance.
- For example, Facebook advises dealing with an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then complying with the on-screen directions.
5. Make use of the search bar to accelerate your procedure. To do this, just click on the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and type in a couple of words connected to your problem. You ought to see a number of ideas turn up in a drop-down menu below the search bar.
- As an example, you might key in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar here only connect to Facebook's pre-written write-ups-- if you're looking for an answer to a particular issue not covered in the Help Center, skip in advance to the Community page.
6. Open the Ads Help Center page. If your company or page is having issues with advertisements, your inquiries are generally dealt with in this area.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot discover your existing problem detailed anywhere in the Help Center, your best option is to look for it in the community forums right here.
- You'll see a search bar at the top of this page-- you can look up subjects (e.g., handicapped accounts) from here.
Approach 2: Sending a Complaint through the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced best side of the webpage alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Qualification Questions form. Below, you'll have to click the "Yes" or "No" checkbox for each and every of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling in the type once again.
6. Click Proceed. If you want to transform the language of the following forms, you have to initially click the "Select Language" bar in the leading left corner of the display and then click your preferred language.
7. Submit the issue kind. This will vary from person to person based on one's individual information and the nature of one's problem, however make certain to be as complete as feasible when filling out this kind. You ought to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to show up. Facebook operates on West Coastline time, so expect your e-mail to arrive appropriately within three to five organisation days.
Technique 3: Submitting an Allure for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't currently impaired), you will not be able to send a charm.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You could also use a contact number below.
4. Type in your complete name. Make sure the name detailed right here directly matches the name on your account.
5. Click Choose Files. You'll additionally should upload a picture of an ID-- be it a vehicle driver's permit, an authorization, or a passport photo.
- If you do not have an image of your ID offered, take one currently and send it to on your own by means of e-mail so you could download it to your desktop computer.
6. Click on a file location. For example, you might click Desktop right here.
7. Click your ID image. This will post it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the room where you can warrant the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for testimonial. Please note that you could not receive a response for numerous days.
- If you don't get a response within a week, attempt resubmitting your kind.
Approach 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is beneath the "Password" area in the top right corner of your screen.
3. Key in your name, e-mail address, or contact number. Ensure you could access whichever system you choose to choose.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred tool of communication for a code. For example, if you noted your contact number, you ought to obtain a message with a code.
- If you choose email, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could likewise prefer to log out of your account on all gadgets if you think your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook platforms (e.g., mobile and also desktop alike).