Contact Facebook Legal Department
Contact Facebook Legal Department
Technique 1: Utilizing Facebook Resources
1. Open the Facebook Help Center webpage. If you typically aren't currently logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook email address and password.
2. Testimonial the choices toolbar. This is at the top of the screen, directly under the search bar-- you'll have to drag your computer mouse arrow over each option to view its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers basic Facebook capability, consisting of how-tos on friending, messaging, and also account production.
- Handling Your Account - Covers products such as your login as well as your profile setups.
- Personal privacy as well as Safety and security - Addresses account security, unfriending people, and hacked/fake accounts.
- Plans and also Coverage - Covers basic reporting (misuse, spam, etc.) in addition to managing a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You could additionally take a look at the "Questions You May Have" and also "Popular Topics" areas on this page, given that they cover common concerns and also grievances.
3. Select a pertinent area. As an example, if you're having a trouble with an impostor account, you would certainly select the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Testimonial added alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of actions that describe how to fix your situation.
- As an example, Facebook recommends dealing with an impostor account by going to the account's profile page, clicking ..., as well as clicking Report, then following the on-screen instructions.
5. Utilize the search bar to quicken your procedure. To do this, just click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also enter a few words related to your complaint. You need to see numerous suggestions appear in a drop-down menu listed below the search bar.
- For example, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar right here only connect to Facebook's pre-written articles-- if you're searching for a solution to a certain issue not covered in the Help Center, skip in advance to the Community page.
6. Open Up the Ads Help Center page. If your company or page is having problems with ads, your concerns are typically attended to in this section.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can't find your present issue noted anywhere in the Help Center, your best choice is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you can search for topics (e.g., disabled accounts) from here.
Approach 2: Submitting a Problem through the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the lower right side of the webpage next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Credentials Questions form. Below, you'll need to click the "Yes" or "No" checkbox for each of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin submitting the form once again.
6. Click Proceed. If you wish to transform the language of the list below kinds, you should first click the "Select Language" bar in the leading left corner of the screen and afterwards click your recommended language.
7. Submit the grievance form. This will differ from person to person based on one's personal details and the nature of one's complaint, however be sure to be as extensive as feasible when filling in this form. You need to consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to show up. Facebook operates on West Shore time, so anticipate your email to show up accordingly within 3 to five service days.
Method 3: Sending an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't currently disabled), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can likewise utilize a phone number below.
4. Enter your complete name. Make sure the name listed right here straight matches the name on your account.
5. Click Choose Files. You'll also have to post a photo of an ID-- be it a driver's license, a license, or a passport photo.
- If you do not have a picture of your ID readily available, take one currently as well as send it to yourself using email so you can download it to your desktop.
6. Click on a file location. As an example, you could click Desktop here.
7. Click your ID image. This will submit it to the Facebook kind.
8. Kind information right into the "Additional Info" box. This is the space in which you could justify the reactivation of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for evaluation. Please keep in mind that you may not receive an action for several days.
- If you do not get a reaction within a week, attempt resubmitting your form.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" field in the top right corner of your display.
3. Type in your name, email address, or phone number. Ensure you can access whichever system you prefer to go with.
4. Hit Enter.
5. Click Continue.
6. Examine your selected medium of communication for a code. As an example, if you detailed your phone number, you ought to obtain a message with a code.
- If you select email, inspect your Spam folder.
7. Kind your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can additionally decide to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook platforms (e.g., mobile and desktop computer alike).