Contact Facebook Help
Contact Facebook Help
Technique 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged right into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook email address and also password.
2. Review the choices toolbar. This goes to the top of the display, straight under the search bar-- you'll need to drag your computer mouse arrow over each option to see its subsections. Your options consist of the following:
- Using Facebook - This area of the Help Center covers basic Facebook capability, consisting of how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login and also your account setups.
- Personal privacy and also Safety and security - Addresses account security, unfriending people, and also hacked/fake accounts.
- Plans and also Coverage - Covers basic reporting (misuse, spam, etc.) along with taking care of a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could additionally take a look at the "Questions You May Have" as well as "Popular Topics" areas on this page, given that they cover common issues and also problems.
3. Select a pertinent area. For instance, if you're having an issue with an impostor account, you 'd choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial additional options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a collection of steps that clarify ways to fix your circumstance.
- As an example, Facebook suggests handling an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that following the on-screen instructions.
5. Use the search bar to quicken your process. To do this, simply click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and key in a couple of words related to your grievance. You ought to see numerous ideas turn up in a drop-down menu below the search bar.
- For example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written short articles-- if you're trying to find an answer to a details problem not covered in the Help Center, skip ahead to the Area page.
6. Open the Ads Help Center page. If your company or page is having issues with advertisements, your questions are generally dealt with in this area.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you cannot find your current trouble detailed throughout the Help Center, your best bet is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you can look up subjects (e.g., disabled accounts) from here.
Method 2: Submitting a Complaint via the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced ideal side of the webpage beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions kind. Below, you'll have to click the "Yes" or "No" checkbox for each of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin filling in the type once again.
6. Click Proceed. If you intend to alter the language of the following forms, you have to initially click the "Select Language" bar in the top left corner of the screen and afterwards click your favored language.
7. Complete the issue type. This will vary from person to person based on one's personal info and also the nature of one's issue, but make certain to be as detailed as feasible when completing this form. You should include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to show up. Facebook operates West Coast time, so expect your email to get here appropriately within three to 5 service days.
Approach 3: Sending a Charm for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't presently handicapped), you won't have the ability to send an allure.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can also make use of a telephone number below.
4. Enter your complete name. Ensure the name provided here straight matches the name on your account.
5. Click Choose Files. You'll likewise should publish a photo of an ID-- be it a chauffeur's license, a permit, or a passport photo.
- If you do not have a picture of your ID offered, take one now as well as send it to yourself by means of e-mail so you can download it to your desktop.
6. Click on a file location. For instance, you may click Desktop below.
7. Click your ID picture. This will certainly upload it to the Facebook type.
8. Kind details right into the "Additional Info" box. This is the room where you can validate the awakening of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please keep in mind that you may not get a reaction for several days.
- If you do not receive a reaction within a week, try resubmitting your form.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is underneath the "Password" field in the top right corner of your display.
3. Type in your name, e-mail address, or contact number. Make certain you could access whichever platform you opt to choose.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of interaction for a code. As an example, if you noted your phone number, you must get a text with a code.
- If you choose e-mail, check your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally opt to log out of your account on all gadgets if you think your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile as well as desktop computer alike).